Vice President of Technical Services

Specializing in structural engineering, building science, structural restoration, structural glass engineering, parking facility design, and building energy modelling, RJC Engineers (RJC) is one of Canada’s leading engineering firms. Recognized as an exceptional workplace, we mentor the next generation of Canada’s ‘best and brightest’ engineers and technologists. With offices and expertise across Canada, we challenge our people to push technical boundaries and provide leadership in our fields of practice, while providing creative thinking and practical results for clients and projects nationwide.

We believe in taking care of our people and help them realize their full potential. RJC offers the opportunity to work in an engaging team environment where you will work on exciting and challenging projects, discover new and developing technologies, practices and techniques and where you will flourish in a culture of continuous learning and collaboration. Working under the guidance of leading technical specialists who broadly share their expertise, you will get to fine tune your skills and cultivate your expertise while being given the opportunity to pursue your professional goals.

LOCATION: Vancouver, BC or Toronto ON (On Site)

START DATE: Immediately

SALARY RANGE: $190,000 – $220,000 (dependent on experience)

Candidate Profile

The Vice President of Technical Services will spearhead our technical services department, ensuring that technology initiatives are strategically aligned with organizational objectives. This pivotal role demands extensive expertise in technology strategy, stakeholder engagement, and organizational effectiveness. You will play a key role in shaping our IT strategy and driving modernization efforts throughout the organization. You will identify and implement emerging technologies that foster innovation and provide a competitive edge. Additionally, you will promote a collaborative culture between IT and other departments. Reporting directly to the executive team, you will formulate actionable strategies that guarantee systems are robust, secure, and scalable. Your leadership will be instrumental in advancing our technology roadmap and enhancing operational effectiveness.

Duties & Responsibilities:

• Develop an IT strategic plan, roadmap, and technology implementation plan to enable RJC’s long-term goals and mitigate enterprise-wide strategic and operational risks.
• Develop and/or update documentation, including IT-related policies, guidelines, and standard operating procedures as required.
• Demonstrate leadership competencies to deliver, inspire, connect, and transform at a senior management level (Directors, Team Leads, and Executive team).
• Evaluate cyber and infrastructure risks, develop a plan to address any gaps identified, and execute key components of the plan.
• Oversee data governance across the firm, ensuring compliance with data privacy, storage, and accessibility standards.
• Understand and analyze data flow within the professional services organization, ensuring effective data structure.
• Analyze the business requirements of all departments to determine their technological (hardware, software & licensing) needs.
• Design and oversee disaster recovery and business continuity plans to ensure organizational resilience.
• Lead and own the procurement process for applications, ensuring standardization of selection criteria, controls, and approval processes.
• Provide strategic and technical leadership to direct reports in managing the development and implementation of technology.
• Establish and monitor key performance indicators (KPIs) for IT operations, projects, and team performance.
• Evaluate and determine the IT staffing requirements to enable long-term goals.
• Control the budget and report on expenditure.
• Be a champion of change and innovation with positive results.

Skills & Experience:

• Minimum of 10 years’ IT experience, and demonstrated progressive experience in leadership, strategic planning, change management and planning and project management.
• Supported a full-cycle implementation of an ERP system, including data migration and system integration.
• Demonstrated experience as IT Director supporting a professional services organization.
• Experience in analysis, implementation and evaluation of IT systems and their specifications.
• Sound understanding of modern cloud infrastructure and current security frameworks, etc.
• Demonstrated ability to manage internal customer service issues.
• Strong interpersonal skills and ability to effectively communicate with teams across the entire organization.
• Experience managing a hybrid/remote team.
• Proven experience leading change management initiatives, especially during large-scale IT transformations.
• Demonstrated success in collaborating with diverse business units to achieve strategic objectives.
• Knowledge of disaster recovery and continuity planning within IT operations.

Personal Attributes:

• Visionary: Capable of articulating and driving a clear and compelling vision for the company’s technological future.
• Decisive: Able to make informed, effective decisions under pressure.
• Innovative: Open to new ideas and approaches, fostering a culture of creativity and continuous improvement.
• Ethical: Demonstrates high ethical standards and integrity in all actions.
• Collaborative: Works effectively with diverse teams and stakeholders, promoting a culture of collaboration and mutual respect.
• Resilient: Maintains composure and focus in challenging situations, adapting to changing circumstances.

Qualifications:

• A bachelor’s degree in information technology, Information Systems, or a related field is required, although 15 years of equivalent professional experience may be accepted as a substitute.
• Minimum Six years’ experience directing, an IT Department and team, including business application systems, wireless technology, cloud computing technology and cybersecurity.

Are you someone who exhibits our core attributes?

• Creative Mindset - provide new and diverse ideas
• Proactive Approach - take initiative and seek opportunities for growth
• Supportive Teamwork - promote an inclusive and respectful work environment and culture
• Trusted Advice - demonstrate integrity
• Lead With Purpose - empower, develop and support others to reach their full potential

What can we offer you?

• An inspiring workplace that supports its people and recognizes great work
• Stimulating, challenging projects and development opportunities to help you grow your skills and career
• Being part of a supportive and inclusive network of people that help each other reach their goals
• A comprehensive financial rewards program that recognizes your success, including eligibility for a performance-based bonus and share ownership program
• An extensive and generous benefits package including a $1000 Health Care Spending Account
• Maternity and Parental Leave Top-up Program
• Investing in your future, opportunity to become part of an employee-owned organization and eligible for RJC’s matching Retirement Registered Saving Plan (RRSP)

Attention Staffing & Recruitment Agencies: RJC Engineers, will not pay fees for recruitment activities related to the hiring of a candidate unless a written service agreement has been established between a duly authorized representative of our Corporate Human Resources department and the recruitment/placement firm. In addition, to qualify for recruitment fees, all candidate resumes must be submitted to RJC Engineers, through our Corporate Human Resources department. Resumes and profiles sent to our managers without the express agreement of our Corporate Human Resources department will not be eligible for a fee

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